Returns & Refunds
You may return your purchase to Safe Options for a refund by obtaining written authorisation within 14 days of the delivery date. To obtain authorisation please email your invoice or order number and reason for return using the contact form. Alternatively you may contact our customer service department on 0117 929 2104.
We will advise you of the return address or collection details upon written authorisation. Please do not return any orders to our office or any other address without written authorisation.
Please allow up to 14 days from receipt of the returned goods for refunds to be processed and credited to your account.
Please Note. Returns are subject to the following conditions.
This policy is offered in addition to your statutory rights.